Shipping policy
Shipping Policy
Last Updated: August 16, 2026
At [Store Name], we aim to deliver your order safely and on time. Please read our shipping policy below for information about delivery times, shipping charges, and order processing.
1. Order Processing
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Orders are usually processed within 1–3 business days after payment or order confirmation.
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Orders placed on weekends or public holidays may be processed on the next business day.
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Once your order has been shipped, you may receive tracking information where available.
2. Delivery Time
We currently offer delivery within Pakistan.
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Major Cities: Approximately 2–5 business days
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Other Areas: Approximately 3–7 business days
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Remote areas may require additional delivery time.
Please note that delivery times are estimates and may be affected by weather, public holidays, courier delays, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges will be displayed at checkout before you complete your order.
We may occasionally offer free shipping promotions on selected products or orders.
4. Cash on Delivery
Cash on Delivery (COD) may be available for eligible locations and products. If COD is available, the option will appear during checkout.
Customers are requested to provide a valid phone number and complete delivery address when placing an order.
5. Incorrect or Incomplete Address
Customers are responsible for providing accurate delivery information.
If an order cannot be delivered because of an incorrect, incomplete, or unreachable address, additional shipping charges may apply for re-delivery.
6. Delayed or Lost Orders
While we work with reliable courier services, occasional delays may occur.
If your order appears to be significantly delayed, please contact us at:
Email: [Your Email Address]
WhatsApp: [Your WhatsApp Number]
We will assist you in checking the status of your shipment.
7. Damaged Package
If your package appears damaged when delivered, please contact us as soon as possible and provide photographs/videos of the package and product.
We will review the issue and assist you according to our return/refund policy.
8. Order Cancellation
Orders can only be cancelled before they are dispatched. Once an order has been shipped, cancellation may no longer be possible.
9. Contact Us
If you have any questions about your order or shipping, please contact us:
[Store Name]
Email: [Your Email Address]
WhatsApp: [Your WhatsApp Number]
Business Hours: [Your Business Hours]
We are happy to help you with your order.